Don’t dial 999 instead: Police 101 number ‘down across the country’ due to technical fault

November 22, 2014 admin No comments


The non-emergency 101 number was unavailable but police warned against calling 999 (Picture: PA)

The non-emergency 101 number was unavailable across the country today but police advised members of the public against using the 999 number instead.

The Sussex force confirmed the 101 system was down nationally on Twitter, with the Met police re-affirming this through a statement on its website.

‘The Metropolitan Police is currently experiencing technical issues with the 101 non-emergency number. As a result calls are not being received via this route,’ it wrote.

‘The 999 system is unaffected but Londoners are reminded that this should only be used in the case of an emergency.’

Several police services tweeted alternative numbers you could use for non-emergencies, with the Met police adding these types of crimes could be reported online or at your local police station.

The NHS was also experiencing problems with its 111 non-emergency number, with it definitely not working in London.

When we tried to call both 101 and 111, they just kept ringing endlessly.


Both numbers are now working.

A spokeswoman for NHS England said: ‘The NHS 111 is now working normally. A previous technical issue has been resolved. The public should use the service as normal.’

Staffordshire police tweeted that the national 101 problem had been resolved, and asked people to start using it again, and other forces confirmed that the number was now working in their areas.

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